Scale by Intercom 8 min read
Raising the bar: Revealing the 3 customer service trends to act on in 2022
Discover the top three customer service trends from Klaus’s 2022 benchmark report. And see where to invest your time and resources.
Scale by Intercom
Business growth begins with better customer relationships
Marketing 32 min read
The ultimate marketing technology stack for 2022
What are the ingredients of a modern marketing stack in 2022? And how do you start building your own marketing stack? We asked some of the world’s fastest-growing companies to find out.
Scale by Intercom 30 min listen
CX author Dan Gingiss on turning customers into your own salesforce
Worried about customers leaking out? Learn how a remarkable customer experience can be your best marketing and sales strategy.
Scale by Intercom 28 min listen
Little Otter’s Rebecca Egger on making mental health care accessible to all
Can digital platforms be the key to finally providing mental health services to children? Rebecca Egger believes so, and joins us to discuss how her company, Little Otter, is helping children access help when they need it.
Scale by Intercom 39 min listen
Webflow’s Maggie Hott on building a scalable sales team from the ground up
When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott.
Scale by Intercom 9 min read
Ready to scale your customer support? Ask these 3 questions first
If your business is preparing for a new phase of growth, you need to make sure that your customer support is ready to grow with you. Here are three questions to ask as you get ready to scale.
Scale by Intercom 31 min listen
BrowserStack’s Mark Rudden on hypergrowth in a global pandemic
With the onset of the COVID-19 pandemic, a lot of companies stopped in their tracks and had to rethink everything. Others, however, hit the gas pedal. BrowserStack’s Mark Rudden details their experience.
Scale by Intercom 11 min read
Sparking conversations: How every team can benefit from conversational support
Conversational support isn’t just good for your support team. Here’s how you can use it to deliver major business results across your entire company.
Scale by Intercom 5 min read
Sales technology: 3 trends you need to know
More than ever, companies are adopting sales tools that allow them to meet their prospects at the right time, leverage sales intelligence to meet them in the right context, and easily integrate with other tools to effortlessly deliver a seamless sales experience.
