News & Updates

We’re delighted to unveil a host of fresh localization efforts across our product and website, including Inbox real-time dashboards and our newly translated website in French, German, Spanish, and Brazilian Portuguese.

We’re delighted to share that Intercom has launched as one of the first apps in the Stripe App Marketplace to enable every Stripe customer to provide transactional support resolutions in real time.

For businesses looking for a reliable, fast, and effective way to communicate with their customers, SMS is a no-brainer. That’s why we’ve released Intercom SMS, a true two-way SMS solution that facilitates real conversations between businesses and their customers – building relationships and bringing engagement to the next level.

We’re delighted to announce new next-generation bot capabilities that will boost the power of your bots so that your customers get the help they need, faster.

In a world that’s so determined to single out members of the LGBTQI+ community, we stand strong with the help of our allies. This year we’re out and proud, and we want to bring you in.

Anna Griffin, Intercom’s CMO, recently spoke about the future of engagement at AdWorld. If you didn’t make it, here’s a recap so you can catch up on what you missed.